Meet the Therapists
Dr. Ruby Torres, DSW, LCSW, EMDR-PT II, C-DBT, QS
CEO/Clinical Psychotherapist
I'm Dr. Ruby Torres, the founder Hope Psychotherapy. I am a committed Licensed Clinical Social Worker practicing in Florida and New York. Originally from the Bronx, New York, I moved to Florida in 2015. I hold a of Social Work from Fordham University and a Doctorate in Trauma-informed Care Practices from Barry University. I am certified in EMDR, which allows me to support individuals facing trauma, PTSD, bipolar disorder, depression, and. I have also completed training in Gottman Therapy and am working towards certification as a Marriage and Family Therapist. My goal is to help you navigate life's complexities with compassion and expertise. I provide high-quality counseling, case management, and consulting services through Telehealth or in-person at my office. With 22 years of experience in social work, I offer specialized services across various mental health modalities, including individual, group, couple, and family therapies, along with case management and psycho-educational seminars. I take an eclectic and holistic approach, aiding clients in managing anxiety, depression, and emotional regulation while promoting coping skills through Cognitive Behavioral Therapy and Mindfulness Techniques. Additionally, I am certified in Adaptive Behavioral Therapy, focusing on identifying anxiety triggers and developing effective coping. I also provide clinical supervision to BSW, MSW, and RCSWI candidates pursuing social work licensure and offer business consulting services to help you launch and enhance your business, develop new programs, and implement effective marketing strategies.
Jackie Gosley-McFarlane, LCSW
Clinical Psychotherapist
I'm Jacqueline Gosley-McFarlane. I grew up in London, England, before moving to Queens, New York, as a teenager. I earned my Master of Social Work degree from New York State University at Stony Brook and relocated to Tampa, Florida, in 2004. My journey in welfare began in London as a Befriender at a substance misuse inpatient center in Stockwell, where I provided counseling to adults in various stages of recovery and guided them in accessing methadone and treatments. Over the years, I have dedicated myself to working with children and adults with intellectual disabilities in community residential settings, offering behavioral support while training family members in behavioral techniques for consistent care. During my graduate studies, I interned at Passages Counseling Center in New York, providing individual and group therapy and facilitating women's groups focused on substance abuse. Additionally, my internship at the Comprehensive Psychiatric Emergency Room at University Hospital at Stony Brook involved conducting assessments, coordinating services, and planning discharges for individuals of all ages with mental health challenges. I take great pride in my work, offering empathy and empowerment as I help recognize their challenges and leverage their strengths.
Millie Moreno, MSW
Registered Clinical Social Work Intern
I'm Millie Moreno, and I am a therapist on the journey to becoming a Licensed Clinical Social Worker. Originally from New York, I have called the Tampa Bay area home for several years. I earned my Bachelor's Degree from Saint Leo University and my Master's in Social Work from Walden University. My experience includes an internship with Family Partnerships, where I focused on family law and dependency cases while facilitating parenting classes on topics such as nutrition, child development, hygiene, and reunification. Additionally, I have provided clinical services to both adults and children at Big Bear Behavioral Health. I am passionate about empowering others to recognize their potential, as I believe that empathy and kindness can have a profound effect.
Kaleb Phillips, MS
Registered Marriage and Family Therapist Intern
I'm Kaleb Phillips. As a Navy veteran and former National Suicide Call Line operator, I have developed extensive experience supporting individuals through intense crises. I hold an undergraduate degree in Fine Art Sculpture from the Academy of Art University of San Francisco, which helps me bring a creative and constructive perspective to therapy. Having earned my Master’s degree in Marriage and Family Therapy from Capella University, I take a systemic and solution-focused approach, helping clients examine the narratives that shape their experiences and develop practical strategies to achieve their goals. I believe therapy is most effective when it balances meaning, measurable growth, and a sense of fun. My goal is to help clients explore possibilities, clarify their goals, and move toward the futures they desire, all within a human-centered approach that values authenticity, connection, and personal agency. I strive to create a space that is engaging, supportive, and practical, where clients can build fulfilling lives while navigating challenges.
Ramon Santiago, MSW
Registered Clinical Social Worker Intern
I’m Ramon Santiago, originally from Puerto Rico. Growing up in such a vibrant setting instilled in me a strong sense of camaraderie and resilience, shaping my personal and professional endeavors. With a master's degree in social work, I am dedicated to a career focused on helping others, particularly veterans. My aspiration to specialize in mental healthcare for those who have served our nation, supported by my solid foundation in linguistic skills and cultural awareness. My bilingual education has made me in both English and Spanish, enabling me to work with individuals from diverse backgrounds, which is crucial for fostering effective communication and empathy in social work.
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Shantavion McClain, MSW
Registered Clinical Social Worker Intern
I'm Shantavion McClain, and I am a Master's social worker working towards licensure. I obtained Master's degree from Walden University and my Bachelor's degree in Counseling and Human Services from Point University. Through my experiences as a Social Work Intern and Volunteer I have gained valuable insights with various agencies in Hillsborough that collaborate with the Department of Children and Families. As an adoption case worker, I had the privilege of supporting families on their journey to permanence. I excel at making clients feel at ease and advocating for their needs. My passion for social work motivates to deliver quality care, and at Hope Psychotherapy, I am eager to provide outstanding treatment services to help clients reach their goals.
Rusmery Freeman, MSW
Registered Clinical Social Work Intern
I'm Rusmery Freeman, and I moved from New Jersey to Tampa several years. I am bilingual in English and Spanish, holding a Bachelor's degree in Sociology from Rutgers University and a Master's degree in Social Work from Florida University. With over eleven years in the field of social services, I've had the opportunity to work with various communities, including as a Family Service Specialist at the Department of Child Protection and Permanency (D&P), where I helped families and children find safety. I've also served as a Medical Case Manager for individuals with HIV/AIDS, ensuring access to essential medical care. My graduate internship at James A. Haley Veterans’ Hospital allowed me to work with interdisciplinary teams to provide clinical social work services to veterans. Currently, I support the elderly at the Program of All-Inclusive Care for the Elderly (PACE), conducting assessments and creating personalized care plans enhance dignity, independence, and overall well-being. I truly believe in the of human connection, learning from one another, and building relationships while navigating life's challenges. Change is a constant, and we have power to grow through it.
India Esguerra, MSW
Registered Clinical Social Worker Intern
I'm India Esguerra, and I am a dedicated master 's-level social worker pursuing my licensure. Originally from Jacksonville, FL, I have recently moved to the greater Tampa Bay area and am eager to make a positive impact in my new community. I hold a Bachelor’s Degree in Social Work from Florida State University, which laid the foundation for my pursuit of a Master's Degree at the same institution. During my undergraduate studies, I interned at Champions for Children, where I worked with families and children aged 0-5, conducting screenings, facilitating playgroups, and organizing workshops while also supporting expectant parents. Additionally, I interned at HCA Capital Hospital in Tallahassee during my graduate studies, providing clinical services to adults in groups and further enhancing my ability to create supportive environments that promote mental wellness. I am committed to empowering individuals and families through empathy and understanding, and I truly believe in the transformative power of social work as I look forward to contributing to the Tampa Bay area.
Tanika Goulbourne, MSW
Registered Clinical Social Work Intern
I'm Tanika Goulbourne, originally from Philadelphia. I received my bachelor's degree from Bloomsburg University of Pennsylvania and completed my Master’s in Social Work at Winthrop University. Currently, I'm working towards my hours to become a Licensed Clinical Social Worker. With over ten years of experience in social work, I specialize in the child welfare system and have a wealth of knowledge in supporting youth, the elderly, health issues, substance abuse, and individuals with learning and physical disabilities. My aim is to help you achieve wellness tailored to your lifestyle. Together, we will create a personalized plan that leverages my expertise and resources to bring you peace, security, and hope for a brighter future I am committed to guiding you in rediscover self-awareness in your life.
Meet the Intern
Kashan Beckford
Intern
I'm Kashan Beckford. I am pursuing a Master of Social Work at Walden University. I am a veteran of the U.S. Marine Corps. I currently work with veterans at the Vet Center and I have a strong passion for trauma-informed care, mindfulness, and empowering individuals to cultivate resilience and purpose.
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Meet the Administrative Staff
Natalie Arroyo, MS
Office Manager
I'm Natalie Arroyo, a New York City native now residing in Florida. I hold a master's degree in Industrial Organizational Psychology, with a minor in Occupational Health, focusing on both the physical and mental well-being of employees. My passion is to assist individuals in achieving a healthy work-life balance, essential for overall wellness. I take pride in being a dependable source of support and information, and my life experiences deepen my commitment to advancing mental health for everyone.
Karess Figueroa, BS
Billing Specialist
I’m Karess Figueroa, originally from South Florida. I obtained my associate's degrees in Culinary and General Biology in this lovely region before relocating to Missouri, where I earned a Bachelor's degree in Respiratory Therapy. While in Missouri for five years, I volunteered in equine therapy for children with special needs. After graduating, I came back to Florida to reconnect with my roots and to help those in need, striving to make a positive impact in my community each day.
Tiffany St. Louis, AA
Evening/Weekend Receptionist
I'm Tiffany St. Louis from Queens, New York, where I obtained my associate’s degree in early childhood education. I have also completed courses in adolescent psychology and earned certifications in behavioral observation and screening, allowing me to create a safe and nurturing environment for the children and families. During my journey, I realized my true passion is in building one-on connections instead of traditional teaching, which inspired me to pursue a bachelor’s degree in psychology at the University of South Florida, to obtain a Master's in Family and Marriage Therapy. The mission is to help individuals cultivate healthier relationships and stronger connections with their loved ones, friends, and acquaintances. I'm grateful to collaborate with experienced professionals in this field and look forward to learning while supporting both myself and my clients. Thank you for taking a moment to learn about me!
HOPE IS A CALL AWAY!
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2660 CYPRESS RIDGE BLVD SUITE 101
WESLEY CHAPEL, FL 33544
813-994-4440 or 813-994-3922
E-Mail: NatalieArroyo.hpcs@gmail.com